Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our site, and personalizing content.

2. How We Use Cookies

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and user authentication.

• Authentication and session management
• Security and fraud prevention
• Load balancing and performance
• Essential website functionality

2.2 Functional Cookies

These cookies enhance your experience by remembering your preferences and choices.

• Language and region preferences
• User interface customization
• Form data retention
• Chat history and settings

2.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

• Page views and navigation patterns
• Feature usage and engagement
• Error tracking and performance monitoring
• User journey analysis

2.4 Marketing Cookies

These cookies are used to track visitors across websites to display relevant and engaging advertisements.

• Ad targeting and personalization
• Social media integration
• Retargeting campaigns
• Conversion tracking

3. Third-Party Cookies

3.1 Analytics Services

We use third-party analytics services to help us understand how our website is used:

• Google Analytics: Website traffic and user behavior analysis
• Vercel Analytics: Performance monitoring and error tracking
• Hotjar: User experience and heatmap analysis

3.2 Payment Services

Stripe uses cookies to process payments securely and prevent fraud.

3.3 Social Media

Social media platforms may set cookies when you interact with social features on our site.

4. Cookie Duration

4.1 Session Cookies

These cookies are temporary and are deleted when you close your browser. They are used for session management and security.

4.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They remember your preferences and settings.

4.3 Third-Party Cookie Duration

Third-party cookies have their own expiration policies set by the respective services.

5. Managing Your Cookie Preferences

5.1 Browser Settings

You can control cookies through your browser settings:

• Block all cookies
• Allow cookies from specific sites
• Delete existing cookies
• Set cookie expiration

5.2 Our Cookie Consent

When you first visit our website, you'll see a cookie consent banner that allows you to:

• Accept all cookies
• Customize cookie preferences
• Reject non-essential cookies
• Learn more about our cookie policy

5.3 Opt-Out Tools

You can opt out of certain third-party cookies:

• Google Analytics: Google Analytics Opt-out
• Facebook: Facebook Ad Preferences
• Google Ads: Google Ad Settings

6. Impact of Disabling Cookies

If you disable cookies, some features of our website may not function properly:

• You may need to log in repeatedly
• Some features may not work as expected
• Personalization may be limited
• Analytics and performance monitoring may be affected

7. Updates to This Policy

We may update this cookie policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page.

8. Contact Us

If you have any questions about our use of cookies, please contact us at:

9. Cookie Consent Management

You can manage your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website or by contacting us directly.