Terms of Service

Last updated: 8/8/2025

1. Acceptance of Terms

By accessing and using Genio ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Genio is a platform that provides access to AI-powered tools and services for mental fitness, personal development, and productivity enhancement. Our services include:

  • AI chat interfaces and conversational tools
  • Prompt templates and AI assistance
  • Specialized APIs for mental wellness
  • Subscription-based access to premium features
  • One-time purchases of specific tools

3. User Accounts

3.1 Account Creation

To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding the password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Age Requirements

You must be at least 13 years old to use the Service. If you are under 18, you must have parental or guardian consent to use the Service.

4. Payment Terms

4.1 Pricing

All prices are displayed in your local currency and include applicable taxes. We reserve the right to change prices at any time with 30 days' notice to existing subscribers.

4.2 Billing

Subscriptions are billed in advance on a recurring basis. You authorize us to charge your payment method for all fees incurred.

4.3 Refunds

Refunds are provided at our discretion and in accordance with our refund policy. Contact our support team for refund requests.

5. Acceptable Use

5.1 Prohibited Activities

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Use the Service to generate harmful, offensive, or inappropriate content
  • Share your account credentials with others
  • Reverse engineer or attempt to extract source code

5.2 Content Guidelines

You are responsible for all content you generate using our AI tools. Content must not be harmful, offensive, discriminatory, or violate any applicable laws.

6. Intellectual Property

6.1 Our Rights

The Service and its original content, features, and functionality are owned by Genio and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Your Rights

You retain ownership of content you create using our AI tools, subject to these terms and any applicable third-party licenses.

6.3 License

We grant you a limited, non-exclusive, non-transferable license to use the Service for your personal or business use in accordance with these terms.

7. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.

8. Disclaimers

8.1 Service Availability

The Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee uninterrupted or error-free operation.

8.2 AI Content

AI-generated content may not always be accurate, complete, or appropriate. You should review and verify all AI-generated content before relying on it.

8.3 Third-Party Services

We use third-party services (OpenAI, Anthropic, Stripe) that have their own terms and privacy policies. We are not responsible for their services or policies.

9. Limitation of Liability

In no event shall Genio, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

10. Indemnification

You agree to defend, indemnify, and hold harmless Genio and its affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these terms.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting our support team or using the account deletion feature in your settings.

11.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users or the Service.

11.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may delete your account and data in accordance with our data retention policies.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions.

13. Dispute Resolution

Any disputes arising from these terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the New Zealand Disputes Tribunal or, for international disputes, the New Zealand International Arbitration Centre (NZIAC).

14. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the new terms.

15. Contact Information

If you have any questions about these terms, please contact us at:

Email: support@mygenio.xyz
Address: Tauranga, Bay of Plenty, New Zealand
Support: support@mygenio.xyz